The Meat Club

Ideally, defrost in the fridge for 12 to 24 hours. Alternatively, defrost in a shallow bowl with running tap water, and then cooked immediately. Do not microwave your meat.

I've frozen my meat. How do I defrost it safely?

Product

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I requested to reset my password by email but I can't find it in my inbox.

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General query

My Account

I'm going away, can I skip a delivery?

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Billing

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I missed my delivery as I had to step out. Now what?

I just realised that I won't be home for my delivery, what do I do?

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An item is missing and/or damaged, please help

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How can I return a grocery freezer bag?

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Delivery

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BBQ catering enquiry

The confirmation button is hidden on my mobile interface, please help?

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Do you provide order confirmations?

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Are there any items you do not carry in your online shop?

Ordering

What does the 'freeze by' sticker mean?

What is the difference between fresh and frozen meat?

Do you sell Halal products?

Where does the produce come from?

Are all products fresh?

How long will my meat last in the fridge, once I've opened a pack?

Can I freeze my meat?

What is the shelf life when I opt for next-day delivery?

What is Meat Standards Australia (MSA) graded meat?

What is the fat % and shelf life of lean mince?

What is vacuum packing?

Can you cut the meat for me?

The types of beef we carry

Do you have the product's nutritional panel

I am looking for a gift, what do you offer?

General feedback on product and/or service

The product I am after is OOS

I'm looking for a particular product

What are the nutritionals for the Chief range?

I'm going away, can I skip a delivery or put my subscription on hold?

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Where is my next subscription delivery date?

Changes to your subscription

I'd like to use my Loyalty Points

Subscription

Recipe inspiration

Are there any vacancies at your company?

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I've frozen my meat. How do I defrost it safely?Updated a year ago