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The Meat Club

What are the benefits of creating an account?

Do I need an account to be a member?

I requested to reset my password by email but I can't find it in my inbox.

General query

My Account

I'm going away, can I skip a delivery?

When do I get charged?

How do I change my billing details?

Which payment methods do you accept?

Are my details, including my credit card, safe?

What if there's a discrepancy with my billing?

Why has the discount on my subscription order changed?

What can I do if my refund has not appeared on my card statement?

Why has the price of my monthly subscription changed?

Billing

What are my delivery options?

Is there an order deadline for next day delivery?

I missed my delivery as I had to step out. Now what?

I just realised that I won't be home for my delivery, what do I do?

I have received my items but have decided I don't want one of the products. Can I return it?

What do I do if an item from my order is missing?

What is your policy for refunds?

I have placed an order but can't see the delivery date/ time

An item is missing and/or damaged, please help

I am expecting my delivery, and would like an update on the ETA

How does my delivery arrive?

How can I return a grocery freezer bag?

Can I opt out of receiving the free gift with my order?

Do you offer a return or recycling program for delivery bags?

Delivery

I'm a new member, do you have a promotion code I can use?

Do you have a retail shop?

How do I make a purchase?

I requested for my password to be sent to me but I can't find it in my inbox.

BBQ catering enquiry

The confirmation button is hidden on my mobile interface, please help?

How can I use my discount vouchers on the online shop?

What happens if I didn't use a discount code on my order?

Do you provide order confirmations?

Can I exchange an item part of a subscription?

Are there any items you do not carry in your online shop?

Ordering

What does the 'freeze by' sticker mean?

What is the difference between fresh and frozen meat?

Do you sell Halal products?

Where does the produce come from?

Are all products fresh?

How long will my meat last in the fridge, once I've opened a pack?

Can I freeze my meat?

I've frozen my meat. How do I defrost it safely?

What is the shelf life when I opt for next-day delivery?

What is Meat Standards Australia (MSA) graded meat?

What is the fat % and shelf life of lean mince?

What is vacuum packing?

Can you cut the meat for me?

The types of beef we carry

Do you have the product's nutritional panel

I am looking for a gift, what do you offer?

General feedback on product and/or service

The product I am after is OOS

I'm looking for a particular product

What are the nutritionals for the Chief range?

Product

I'm going away, can I skip a delivery or put my subscription on hold?

What are the benefits of subscribing?

Is there a lock in contract under the subscription?

Where is my next subscription delivery date?

Changes to your subscription

Subscription

Recipe inspiration

Are there any vacancies at your company?

Are you looking for international expansion?

How can we collaborate?

Review request

Get inspired by The Meat Club's favourite #sghomecook recipes from each protein category

The Meat Club is run by a dynamic team of 4 people. While we are not hiring right now, we are always happy to offer an internship for up to 6 months. If this is of interest, please email in your CV and covering letter. Butchers need not apply as we d

The Meat Club is run by a dynamic team of 4 people. While we are not hiring right now, we are always happy to offer an internship for up to 6 months. If this is of interest, please email in your CV and covering letter.Butchers need not apply as we do not cut or pack any product. All product comes direct from our trusted suppliers.

We are always open to exploring options to serve customers internationally and expand overseas. Whether it's exporting or delivering our products to places like Jakarta, considering franchising opportunities overseas, or even arranging collections by

We are always open to exploring options to serve customers internationally and expand overseas. Whether it&apos;s exporting or delivering our products to places like Jakarta, considering franchising opportunities overseas, or even arranging collections by your staff who then hand carry our products, we are open to discuss your ideas and requirements.Please reach out, and we&#x2019;ll pass your request to the relevant team for review and they will provide you with further information and potential next steps. We&apos;re committed to finding ways to deliver our quality products to you, wherever you might be.

We're always open to exploring collaborations and partnerships. Be it a social campaign, giveaway, eDM shout out, recipes or sampling, we never say no. Please forward your proposal to us and our marketing team can get in touch with you directly.

We&apos;re always open to exploring collaborations and partnerships. Be it a social campaign, giveaway, eDM shout out, recipes or sampling, we never say no.Please forward your proposal to us and our marketing team can get in touch with you directly.

Love The Meat Club? We welcome the chance to hear from you! A simple Google Review goes a long way in reinforcing our passion for bringing quality ingredients to our member's homes. If you have feedback, comments or suggestions you would like to shar

Love The Meat Club? We welcome the chance to hear from you! A simple <a href="https://www.google.com/search?q=the+mea+tlcub+sg&amp;rlz=1C5CHFA_enSG969SG970&amp;oq=the+mea+tlcub+sg&amp;gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIGCAEQRRhAMgYIAhBFGEAyBggDEEUYQNIBCDMxNTdqMGo3qAIAsAIA&amp;sourceid=chrome&amp;ie=UTF-8#lrd=0x31da190c88facf83:0xbdd17fafa7c76130,3,,,,">Google Review</a> goes a long way in reinforcing our passion for bringing quality ingredients to our member&apos;s homes.If you have feedback, comments or suggestions you would like to share with the team, please email us directly at info@themeatclub.com.sg

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