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What does the 'freeze by' sticker mean?

This is the date we recommend you consume any chilled beef product in your fridge or move all your remaining chilled beef to the freezer (for our tips on how and where to store your meat, see here). This will extend its shelf life by a further 3...

What is the difference between fresh and frozen meat?

Quality fresh meat is up to 70% water. When meat is frozen, ice crystals can form, expand and cause significant damage to the muscle cells, resulting in a loss of taste and even nutrition. Once the meat thaws, the damaged cells may ‘leak’ salts,...

Do you sell Halal products?

Yes, ALL our Beef, Chicken, Lamb and Fish products are Halal certified. If you would like a copy of any certificate, please get in touch with us, and a team member will share that with you.

Where does the produce come from?

We only source from suppliers in Australia and New Zealand that share our ethos and have a commitment to animal welfare and environmental sustainability. Find out more about our sources, or check on availability by reaching out here. Or get in touch

Are all products fresh?

Our range of beef is portion cut, vacuum packed and airfreighted chilled from our partners in Australia. All other products are snap frozen by our suppliers and remain frozen until the time of delivery.

How long will my meat last in the fridge, once I've opened a pack?

We recommend that any remaining (opened) meat portion is immediately sealed in an airtight container and placed in the fridge for no longer than 24 hours. That is; eat it the next day! Otherwise, freeze it.

Can I freeze my meat?

Yes. Actually, our vacuum packaging helps here. When you freeze meat, you risk freezer burn due to moisture being wicked away from the surface of your meat. The airtight seal of our packaging prevents this from happening. The ideal freezing...

I've frozen my meat. How do I defrost it safely?

Ideally, defrost in the fridge for 12 to 24 hours. Alternatively, defrost in a shallow bowl with running tap water, and then cooked immediately. Do not microwave your meat.

What is the shelf life when I opt for next-day delivery?

We offer next day delivery for orders placed before 2pm, in which case we offer the following shelf life:. If we are out of stock on any items, please get in touch directly and a team member can advise when a new sea or airfreight will be arriving.

What is Meat Standards Australia (MSA) graded meat?

Meat Standards Australia (MSA) was developed by the Australian red meat industry to improve the eating quality and consistency of beef and lamb for consumption. The grading system takes into account all factors, and in particular age and marbling,...

What is the fat % and shelf life of lean mince?

As the process of making mince aerates the meat, it has a shorter shelf life of no more than 10 days in the fridge from the date of import.

What is vacuum packing?

Vacuum pack is a method of packing that removes air from the package prior to sealing the contents. It reduces atmospheric oxygen, limiting the growth of aerobic bacteria, preventing evaporation of volatile components, and preventing contaminants...

Can you cut the meat for me?

All our products is sourced, cut and packed by our trusted suppliers, meaning that we do not offer cutting services. This is great news as the chain of product custody remains untouched, with no 3rd parties handling your product from the time is leav

The types of beef we carry

We have 3 different categories of beef on offer. Unfortunately we don't carry beef bones or organs at this time. For more information check out this helpful Blog.

Do you have the product's nutritional panel

As the majority of our products are made from real, whole, raw ingredients, we have not listed the nutritional panel for each item on our website. However, if you are seeking advice on the amount of protein, fat, carbohydrates, and fibre in any meat,

I am looking for a gift, what do you offer?

We have a range of products that are suitable for gifts, including product bundles and boxes, gift certificates and merchandise! Please view the full range on the website for more or WhatsApp our customer service team for anything specific.

General feedback on product and/or service

Sorry to hear of your experience with your delivery. At The Meat Club, we remain committed to our customer service and product standards, and appreciate the chance to work through this with you.Could you please help give us some more information so w

The product I am after is OOS

Sorry to hear that the product you are after is currently OOS. Rest assured, we are working hard to have your favourite items landed from Australia and New Zealand. Please WhatsApp our dedicated Customer Service line here or drop us an email at info@

I'm looking for a particular product

Looking for a product that is out of stock? Or have a recommendation for a new product you'd like us to carry? Please let us know by email, and we will do our best to fulfil your request!

What are the nutritionals for the Chief range?

Thanks for asking about our new range of protein powders, bars, biltong and supplements. If you are looking for the nutritionals, please check our helpful blog article here.